Retail & Ecommerce
Custom AI, designed, built and run for you.
Questions arrive at midnight. Carts and customers slip away. Content and admin never end. Returns and tickets pile up. Stock decisions run on guesswork. We build custom AI systems that fix these for retail & ecommerce, then stay on as your partner to run and improve them.
Free 30 minute call. No obligation.
Or email info@singularity1.io
Retail & Ecommerce
What it is costing you
Questions arrive at midnight
Every slow answer is an abandoned sale.
Carts and customers slip away
Most first-time buyers never come back.
Content and admin never end
Descriptions, socials, emails and stock swallow the week.
Returns and tickets pile up
Support queues grow faster than the team clearing them.
Stock decisions run on guesswork
Reordering happens when a shelf looks empty, not when the data says so.
Recovering even a slice of abandoned carts beats most ad budget increases.
What your partner runs
- Customer questions answered 24/7 in your brand's voice
- Abandoned carts and past buyers followed up automatically
- Product and social content produced from your catalogue
- Orders and supplier bills processed hands-free
- A live view of sales, stock and margins
- Returns and common tickets resolved without the queue
- Restock alerts before bestsellers run out
Stores recover revenue that was already walking out the door.
Where it plugs in
Built around the tools you already run.
Your store already generates the data. We connect it so questions get answered and buyers come back without you at the keyboard.
Your store platform
Shopify, WooCommerce or BigCommerce, holding your catalogue, orders and customer history.
Point of sale
Square, Lightspeed or your POS, so in-store and online sales feed one picture of stock and revenue.
Email and SMS
Klaviyo, Mailchimp or your platform's own tools, sending the follow-ups that recover carts and repeat buyers.
Social channels
Instagram and Facebook messages and comments, where buying questions arrive at midnight.
Accounting and stock
Xero, supplier invoices and the stock levels that decide what you promote and reorder.
Run something different? If it has an inbox, an export or an API, we can almost certainly plug into it.
Ask us about your stackHow the connection works
No rip and replace. No jargon.
We connect your store, channels and books
Secure connections read orders, stock, customer questions and supplier invoices across every channel you sell on, so the full picture exists in one place.
An agent sells while you sleep
It answers product and shipping questions in your brand voice on every channel, follows up abandoned carts and lapsed buyers with the right nudge, and drafts product and social content from your own catalogue.
Orders and numbers reconcile themselves
Sales, stock movements and supplier bills flow into your accounting matched and categorised, and your dashboard shows margin, not just revenue.
What we build it with
Four building blocks, combined for your business.
Connectors
Links into your store platform, POS, email tools, socials and Xero. Your storefront does not change, its plumbing does.
AI agents
Trained on your products, policies and tone, so a midnight sizing question gets a real answer that saves the sale.
Workflows
Cart recovery, win-back campaigns, review requests and reorder alerts that fire on triggers, not when someone remembers.
Alerts and dashboards
Live sales, stock and margin in one view, with slow movers and stockout risks flagged early.
Why it matters
What connected systems change for you.
In retail the revenue you lose is invisible: the shopper who left over an unanswered question, the cart that was one nudge from converting, the repeat buyer nobody invited back. Connected systems answer instantly and follow up every time, which recovers revenue that ads cannot buy back.
The content week, back
Descriptions, socials and campaign drafts are produced from your catalogue, ready for your polish.
Answers that save sales
Product questions on any channel are answered in minutes, around the clock.
Carts and customers recovered
Abandoned carts and lapsed buyers are followed up automatically with the right message.
Stock and margin you can trust
One live view across store and POS, so buying and promotion decisions run on numbers.
The process
From first call to go-live, step by step.
For stores, the audit usually pulls your last 90 days of orders, carts and enquiries to show exactly how much recoverable revenue is leaking, before anything is built.
- 01
Free strategy call
Thirty minutes, plain English, no obligation. We listen to how your business runs and where the hours go.
- 02
Free audit
We map the tools you already run and the follow-up gaps between them, then rank what is worth automating first.
- 03
Fixed proposal and sign-off
You get a written scope in plain English with a fixed price. Nothing is built and nothing goes live without your sign-off.
- 04
Build and test
We build around your existing tools and test everything away from your live operation until it behaves.
- 05
Run and improve
Your systems run around the clock with plain-English documentation and alerts if anything misfires. Your partner monitors, refines and keeps improving them.
Wondering what it costs? See how pricing works. Every partnership is scoped after the free audit, with a fixed written proposal before anything is built.
Stop paying for work that should do itself.
Book a free strategy call. We will find where the hours and dollars leak out of your retail & ecommerce business and show you what a partner-run AI operation would give back. No pressure, no jargon, no obligation.
Free 30 minute call. No obligation.