Hospitality
Custom AI, designed, built and run for you.
Bookings missed mid-service. Quiet nights stay quiet. Admin after midnight. No-shows wreck the plan. Reviews decide your weekends. We build custom AI systems that fix these for hospitality, then stay on as your partner to run and improve them.
Free 30 minute call. No obligation.
Or email info@singularity1.io
Hospitality
What it is costing you
Bookings missed mid-service
Unanswered calls book somewhere else.
Quiet nights stay quiet
Past guests love you, but nobody has time to invite them back.
Admin after midnight
Socials, invoices and rosters squeezed in after close.
No-shows wreck the plan
Unconfirmed bookings leave prepped kitchens and empty tables.
Reviews decide your weekends
One unanswered bad review outweighs ten happy tables.
Empty seats are pure lost margin, and missed booking calls compound it.
What your partner runs
- Booking enquiries answered instantly, even mid-service
- Quiet nights filled with offers to past guests
- Socials and emails kept active automatically
- Function and event enquiries followed up until they confirm
- Supplier invoices processed with costs tracked live
- Bookings confirmed and reminded to cut no-shows
- Reviews monitored and answered in your voice
Venues fill more seats and stop paying staff for admin a system can do.
Where it plugs in
Built around the tools you already run.
A venue's systems are busiest exactly when your people cannot touch them. Connecting them fixes that.
Bookings and reservations
SevenRooms, OpenTable, Now Book It or your booking widget, plus the phone that rings mid-service.
Point of sale
Square, Lightspeed or your POS, holding the sales history that says which nights and dishes carry you.
Rosters
Deputy, Tanda or the spreadsheet, where labour cost meets the week's actual bookings.
Socials and reviews
Instagram, Facebook and Google reviews, where guests decide about you before they ever call.
Suppliers and accounting
Supplier invoices, price changes and Xero, tracking the food cost that moves weekly.
Run something different? If it has an inbox, an export or an API, we can almost certainly plug into it.
Ask us about your stackHow the connection works
No rip and replace. No jargon.
We connect bookings, POS and back office
Secure connections read reservations, sales, rosters and supplier invoices from the systems you already run, without touching service.
An agent works the quiet hours
It answers booking calls and messages instantly even mid-service, follows up function enquiries until they confirm, invites past guests back on quiet nights and keeps socials and review replies moving.
The numbers land without the late night
Supplier invoices are captured into your accounting, costs tracked against sales, and you see covers, labour and margins without doing the sums after close.
What we build it with
Four building blocks, combined for your business.
Connectors
Links into your booking system, POS, roster tool and Xero. Service does not change, the admin around it does.
AI agents
Trained on your menu, hours and tone, so a booking enquiry at 7:30pm on a Saturday still gets answered in seconds.
Workflows
Function follow-ups, quiet-night invitations, review responses and invoice capture that run on schedule, not on spare time.
Alerts and dashboards
Covers, revenue and food cost in one view, with big function enquiries pushed straight to the owner.
Why it matters
What connected systems change for you.
Venues lose margin at the edges of service: the booking call that rang out at 7pm, the function enquiry answered two days late, the quiet Tuesday nobody had time to fill. Systems that answer instantly and follow up on schedule fill seats using the guest list you already own.
Admin off the closing shift
Socials, invoices and follow-ups stop being midnight jobs.
No booking rings out
Calls and messages are answered instantly, even at the peak of service.
Functions that confirm
Every event enquiry is followed up until it books or closes, and functions are the margin-makers.
Quiet nights, filled
Past guests are invited back automatically when the calendar looks thin.
The process
From first call to go-live, step by step.
For venues, the audit usually covers a week of booking calls, function enquiries and supplier invoices to find what slips during service, and what it costs.
- 01
Free strategy call
Thirty minutes, plain English, no obligation. We listen to how your business runs and where the hours go.
- 02
Free audit
We map the tools you already run and the follow-up gaps between them, then rank what is worth automating first.
- 03
Fixed proposal and sign-off
You get a written scope in plain English with a fixed price. Nothing is built and nothing goes live without your sign-off.
- 04
Build and test
We build around your existing tools and test everything away from your live operation until it behaves.
- 05
Run and improve
Your systems run around the clock with plain-English documentation and alerts if anything misfires. Your partner monitors, refines and keeps improving them.
Wondering what it costs? See how pricing works. Every partnership is scoped after the free audit, with a fixed written proposal before anything is built.
Stop paying for work that should do itself.
Book a free strategy call. We will find where the hours and dollars leak out of your hospitality business and show you what a partner-run AI operation would give back. No pressure, no jargon, no obligation.
Free 30 minute call. No obligation.