Healthcare & Allied Health
Custom AI, designed, built and run for you.
No-shows burn the schedule. Phones ring off the hook. Notes and admin pile up. Referrals sit untouched. Intake still lives on paper. We build custom AI systems that fix these for healthcare & allied health, then stay on as your partner to run and improve them.
Free 30 minute call. No obligation.
Or email info@singularity1.io
Healthcare & Allied Health
What it is costing you
No-shows burn the schedule
Every empty slot is revenue you rostered staff for.
Phones ring off the hook
Reception juggles bookings while patients sit on hold.
Notes and admin pile up
Practitioners finish paperwork at night instead of going home.
Referrals sit untouched
New patients wait days to be contacted and booked.
Intake still lives on paper
The front desk retypes what patients already wrote.
A handful of no-shows a week can cost a clinic tens of thousands a year.
What your partner runs
- Bookings and reschedules handled 24/7
- Reminders that actually cut no-shows
- Recalls and follow-ups sent automatically
- Appointment notes transcribed and filed
- Invoices and claims chased without awkward calls
- Referrals triaged and new patients contacted same day
- Digital intake forms completed before arrival
Clinics fill more appointment slots and practitioners go home on time.
Where it plugs in
Built around the tools you already run.
Clinics run good clinical software. The waste sits in the phone traffic and paperwork around it.
Practice management
Cliniko, Halaxy, Best Practice, Nookal or whichever system runs your appointment book and patient records.
Phones
The front-desk lines where bookings, reschedules and simple questions currently queue on hold.
SMS and reminders
Appointment reminders, recalls and waitlist offers, timed so they actually cut no-shows.
Claims and payments
Medicare, HICAPS and private billing, plus the invoices that need polite chasing.
Notes and letters
Session notes, referral letters and reports that practitioners currently finish after hours.
Run something different? If it has an inbox, an export or an API, we can almost certainly plug into it.
Ask us about your stackHow the connection works
No rip and replace. No jargon.
We connect your appointment book and phones
Secure connections read your calendar, waitlist and patient contact preferences from your practice software, with patient privacy controls built in from the start.
An agent runs the front-desk routine
It books and reschedules 24/7, sends reminders timed to cut no-shows, offers freed slots to the waitlist, sends recalls when they fall due and drafts notes from your dictation for the practitioner to approve.
Records and billing stay clean
Bookings, notes and invoices land in your practice system correctly attached, and unpaid accounts are followed up without awkward front-desk calls.
What we build it with
Four building blocks, combined for your business.
Connectors
Links into your practice management, phones, SMS and billing, designed around strict privacy obligations for health data.
AI agents
Trained on your appointment types, practitioners and policies, so patients get accurate answers and correct bookings any hour.
Workflows
Reminder sequences, recall schedules, waitlist backfill and payment follow-up that run without reception lifting the phone.
Alerts and dashboards
Utilisation, no-show rates and outstanding accounts at a glance, with clinical matters always routed to a human.
Why it matters
What connected systems change for you.
Every empty slot is rostered cost with no revenue against it, and most empty slots trace back to admin: the reminder that did not go out, the recall nobody sent, the reschedule call that hit voicemail. Automating the routine fills the book and gives practitioners their evenings back, without touching clinical care.
Practitioners home on time
Notes, letters and admin are drafted for review, not typed from scratch at 7pm.
Phones answered instantly
Bookings and reschedules are handled 24/7, so patients stop sitting on hold.
Fewer empty slots
Smart reminders, recalls and waitlist backfill keep the book full.
Billing that stays current
Claims and invoices are prepared and followed up on time, every time.
The process
From first call to go-live, step by step.
For clinics, the audit usually measures a fortnight of calls, no-shows and after-hours admin, and everything is scoped around your patient privacy obligations.
- 01
Free strategy call
Thirty minutes, plain English, no obligation. We listen to how your business runs and where the hours go.
- 02
Free audit
We map the tools you already run and the follow-up gaps between them, then rank what is worth automating first.
- 03
Fixed proposal and sign-off
You get a written scope in plain English with a fixed price. Nothing is built and nothing goes live without your sign-off.
- 04
Build and test
We build around your existing tools and test everything away from your live operation until it behaves.
- 05
Run and improve
Your systems run around the clock with plain-English documentation and alerts if anything misfires. Your partner monitors, refines and keeps improving them.
Wondering what it costs? See how pricing works. Every partnership is scoped after the free audit, with a fixed written proposal before anything is built.
Stop paying for work that should do itself.
Book a free strategy call. We will find where the hours and dollars leak out of your healthcare & allied health business and show you what a partner-run AI operation would give back. No pressure, no jargon, no obligation.
Free 30 minute call. No obligation.