Logistics & Transport
Custom AI, designed, built and run for you.
Where's my delivery, all day. Paperwork on every load. Exceptions found too late. Quotes take too long. Compliance creeps up. We build custom AI systems that fix these for logistics & transport, then stay on as your partner to run and improve them.
Free 30 minute call. No obligation.
Or email info@singularity1.io
Logistics & Transport
What it is costing you
Where's my delivery, all day
Status calls and emails interrupt dispatch constantly.
Paperwork on every load
PODs, manifests and invoices keyed in by hand.
Exceptions found too late
Delays surface when the customer calls, not before.
Quotes take too long
Rate requests sit in the inbox while competitors reply first.
Compliance creeps up
Fatigue, maintenance and licence renewals tracked on whiteboards.
Manual tracking and paperwork burn margin on every single job.
What your partner runs
- Customers updated on every delivery automatically
- PODs, manifests and invoices captured and processed
- Delays flagged early, with customers told first
- Bookings and dispatch requests handled instantly
- Fleet and job dashboards live all day
- Rate requests quoted in minutes, not hours
- Maintenance and licence renewals tracked with alerts
Operators cut back-office cost per job and keep customers off the phone.
Where it plugs in
Built around the tools you already run.
Transport businesses generate constant data on the road. Connecting it keeps customers informed without interrupting dispatch.
Transport management
CartonCloud, MyTrucking, vWork or whichever system runs your jobs, runs and rates.
Telematics and GPS
Vehicle tracking that already knows where every delivery is, even if your customers do not.
Driver phones and PODs
Proof of delivery photos, signatures and the paperwork that currently gets keyed in twice.
Email and SMS
Booking requests, delivery updates and the where-is-it enquiries that interrupt dispatch all day.
Accounting
Xero or MYOB, where invoices should be raised the moment the POD lands.
Run something different? If it has an inbox, an export or an API, we can almost certainly plug into it.
Ask us about your stackHow the connection works
No rip and replace. No jargon.
We connect your TMS, tracking and inbox
Secure connections read job status, vehicle positions and PODs as they happen, so delivery information exists in one place instead of in dispatch's head.
An agent keeps customers off the phone
It sends proactive delivery updates at the milestones customers care about, answers where-is-it enquiries instantly, flags delays early with the customer told first, and takes booking requests straight into your system.
Paperwork flows from POD to invoice
PODs, manifests and rate cards match up automatically, invoices raise on delivery, and your accounting stays current without double keying.
What we build it with
Four building blocks, combined for your business.
Connectors
Links into your TMS, telematics, phones and accounting. Drivers keep doing exactly what they do now.
AI agents
Trained on your runs, rates and service standards, so customer answers are accurate to the vehicle, not generic.
Workflows
Milestone updates, delay alerts, POD-to-invoice processing and booking confirmations that fire on events, not on memory.
Alerts and dashboards
Fleet, jobs and exceptions live all day, with problem loads flagged before the customer notices.
Why it matters
What connected systems change for you.
Freight margins are thin enough that back-office cost per job decides profitability. Every status call answered by a human and every POD keyed in twice erodes the margin on that load. Connecting tracking to communication and paperwork to invoicing takes cost off every single job you run.
Dispatch left to dispatch
Status enquiries are answered automatically, so your best people stop being interrupted.
Customers told first
Delays are flagged proactively, which turns a complaint into a service moment.
Invoices out on delivery
POD to invoice happens in minutes, so cash flow follows the truck.
Cleaner margins per job
Back-office cost per load drops when paperwork processes itself.
The process
From first call to go-live, step by step.
For operators, the audit usually samples a week of jobs to count status calls, double-keyed paperwork and invoice lag per load.
- 01
Free strategy call
Thirty minutes, plain English, no obligation. We listen to how your business runs and where the hours go.
- 02
Free audit
We map the tools you already run and the follow-up gaps between them, then rank what is worth automating first.
- 03
Fixed proposal and sign-off
You get a written scope in plain English with a fixed price. Nothing is built and nothing goes live without your sign-off.
- 04
Build and test
We build around your existing tools and test everything away from your live operation until it behaves.
- 05
Run and improve
Your systems run around the clock with plain-English documentation and alerts if anything misfires. Your partner monitors, refines and keeps improving them.
Wondering what it costs? See how pricing works. Every partnership is scoped after the free audit, with a fixed written proposal before anything is built.
Stop paying for work that should do itself.
Book a free strategy call. We will find where the hours and dollars leak out of your logistics & transport business and show you what a partner-run AI operation would give back. No pressure, no jargon, no obligation.
Free 30 minute call. No obligation.