Professional Services
Custom AI, designed, built and run for you.
Unbillable admin eats billable hours. Meetings vanish into thin air. Slow replies lose good clients. Matters stall on paperwork. Knowledge walks out the door. We build custom AI systems that fix these for professional services, then stay on as your partner to run and improve them.
Free 30 minute call. No obligation.
Or email info@singularity1.io
Professional Services
What it is costing you
Unbillable admin eats billable hours
Intake, notes and chasing that no client pays for.
Meetings vanish into thin air
No clean notes, no actions, details lost between busy people.
Slow replies lose good clients
Enquiries that wait a day go somewhere faster.
Matters stall on paperwork
Files sit waiting on client documents nobody has time to chase.
Knowledge walks out the door
Precedents and answers live in individual inboxes and heads.
Across a firm, unbillable admin routinely costs six figures a year.
What your partner runs
- Intake collected and qualified before the first meeting
- Meetings transcribed with summaries and action lists
- Client documents chased until files are complete
- Invoices raised and followed up until paid
- Your firm's knowledge instantly searchable for your team
- Enquiries answered and triaged around the clock
- Recurring reports and letters drafted from your templates
Recovered admin hours go straight back into billable work.
Where it plugs in
Built around the tools you already run.
Firms rarely need new software. They need the software they have to stop generating unbillable work.
Practice management
Karbon, Clio, XPM or whichever system holds your matters, jobs and time records.
Email and calendars
Outlook or Gmail, where intake, client questions and document chasing currently consume billable hours.
Meetings
Teams, Zoom and in-person meetings whose decisions currently live in someone's memory.
Documents
SharePoint, Google Drive or your DMS, holding precedents and files your team searches by hand.
Billing
Xero or your practice billing, where invoices are raised late and chased awkwardly.
Run something different? If it has an inbox, an export or an API, we can almost certainly plug into it.
Ask us about your stackHow the connection works
No rip and replace. No jargon.
We connect your practice systems and inbox
Secure connections read new enquiries, matter records, calendars and documents where they already live. Nothing about how your firm files changes.
An agent handles intake and follow-through
It qualifies and collects intake before the first meeting, transcribes meetings into file notes and action lists, chases client documents until files are complete and raises invoices on the triggers you set.
Knowledge writes back to the file
Notes, documents and actions land against the right matter, and your firm's accumulated knowledge becomes something your team can query in seconds.
What we build it with
Four building blocks, combined for your business.
Connectors
Links into your practice management, inbox, meeting tools and billing, respecting the confidentiality settings you already enforce.
AI agents
Trained on your intake questions, templates and precedents, so first drafts and file notes start from your standards.
Workflows
Intake before every first meeting, notes after every client meeting, document chases until complete and invoices raised on time.
Alerts and dashboards
Matter status, unbilled work and stalled files in one view, with anything sensitive routed to a partner first.
Why it matters
What connected systems change for you.
Every unbillable admin hour is a billable hour you already paid a salary for. Intake, file notes, document chasing and invoicing are the classic leaks, and none of them need a professional's judgement. Automating them converts payroll you are already spending back into fee-earning capacity.
More billable hours
Recovered admin time flows straight back into fee-earning work.
Enquiries answered first
Prospective clients get a same-hour response and arrive at the first meeting fully briefed.
Nothing lost between meetings
Every meeting produces a file note and an action list without anyone typing it up.
Files that stay complete
Client documents are chased systematically, so matters stop stalling on missing paperwork.
The process
From first call to go-live, step by step.
For firms, the audit usually samples a week of matters to measure the unbillable admin inside them, then ranks which leaks are worth closing first.
- 01
Free strategy call
Thirty minutes, plain English, no obligation. We listen to how your business runs and where the hours go.
- 02
Free audit
We map the tools you already run and the follow-up gaps between them, then rank what is worth automating first.
- 03
Fixed proposal and sign-off
You get a written scope in plain English with a fixed price. Nothing is built and nothing goes live without your sign-off.
- 04
Build and test
We build around your existing tools and test everything away from your live operation until it behaves.
- 05
Run and improve
Your systems run around the clock with plain-English documentation and alerts if anything misfires. Your partner monitors, refines and keeps improving them.
Wondering what it costs? See how pricing works. Every partnership is scoped after the free audit, with a fixed written proposal before anything is built.
Stop paying for work that should do itself.
Book a free strategy call. We will find where the hours and dollars leak out of your professional services business and show you what a partner-run AI operation would give back. No pressure, no jargon, no obligation.
Free 30 minute call. No obligation.